Liquibase Support Hours and Holiday Schedule

Liquibase Support Levels

• Standard Support
• Premium Support

Support Hours of Operation

Standard Support

Standard support offered by Liquibase is available during US business hours between 7 a.m. and 7 p.m. CST, excluding major US holidays.

Premium Support

Premium support offered by Liquibase is available during US business hours between 7 a.m. and 7 p.m. CST, excluding major US holidays.

Urgent (Sev1) and High (Sev2) priority issues qualify for 24x7 support.

Liquibase Support Holiday Schedule

Any support tickets submitted during the days listed below will receive a response on the following business day except for Urgent (Sev1) and High (Sev2) priority tickets for Premium Support customers.