Applies to:
- Liquibase Enterprise (Datical DB)
Conditions:
- Any version of Liquibase Enterprise (Datical DB)
- Using any version of DMC (Deployment Monitoring Console)
Issue Summary:
When trying to view reports in DMC, either the forecast report or the deployment report isn't visible/accessible.
Note: If a report fails to get generated and is unable to upload to the DMC database, there isn't a way to regenerate the report.
Error Message:
There can be a couple of error messages that can be related to a report not getting generated.
- If there is an issue with the DMC database connection, the error will be about the connection failing. If the connection is unable to be established, the report will not get added to DMC.
- Versions 8.0 - 8.3 truncate the report, which causes it not to be fully visible.
- An error about inserting data into the database.
Potential Root Causes:
There are a few potential root causes for a report that is inaccessible. Below are the main issues that can occur.
Unable to connect to the DMC database
Liquibase will still perform the intended actions, deployPackager, deploy, forecast, and status, but the report will not be added to DMC.
The DMC database connection is different than the database set up in the pipeline. The connection to the database used by DMC needs to be reviewed and verified. The connection information can be found in the tag in the datical.project file.
An issue with the SQL that prevents the report from being generated
From v8.0 to v8.3, if the script was larger or close to 500 lines, it would cause the report to be truncated in DMC and not able to view the full report. The information can still be found in the daticaldb.log file. This was fixed in Liquibase Enterprise v8.4.
Issue inserting into the DMC database
This issue usually occurs with older versions of DMC. We have another KB, [Error] Exception occurred syncing caching tables in datical server, that goes over further troubleshooting steps on how to resolve this issue.
Related Article(s):
[Error] Exception occurred syncing caching tables in datical server
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